95 Methodist Hill Drive
Suite 100
Rochester, NY 14623

Phone: 800-969-8787, 585-321-6700
Fax: 800-644-6262, 585-427-0824

Coordinates reporting events for: Connecticut, Maine, Massachusetts,
New Hampshire, New Jersey, New York, Rhode Island, and Vermont
 
Contact Information

Refund Section

Issue Reporting and Instructions

RSC News Section
 
 
 
Contact Information ^ Top
Operations Manager:
  866-960-1037  
  800-969-8787   ext. 6874
Customer Service:
  800-969-8787   ext. 6718
  800-969-8787   ext. 6932
  800-969-8787   ext. 6880
Search Department:
  800-969-8787   ext. 6829
  800-969-8787   ext. 6932
Technology Team:
  800-969-8787   ext. 6844
  800-969-8787   ext. 6887
  800-969-8787   ext. 6797
Agency Relations and Automation:
  800-969-8787   ext. 6884
  718-479-5450  
  866-960-1038  
  866-960-1052  
  866-960-1039  

Note: Click on a name above to send an email message to individual.
Refund Section ^ Top
All refunds should be sent to:
Refund Dept - FA
CoreLogic R/E Tax Service
PO Box 961250
Ft. Worth, TX 76161-0250

Overnight Mail:
Refunds Mail Code: DFW - 1-3
CoreLogic R/E Tax Service
1 First American Way
Westlake, TX 76262

 
CoreLogic does not require paid receipts unless a paid receipt is required to request a refund.
 
  • Additional information is always very helpful when sending in your refunds. If you can provide any additional information such as the reason for the refund, the tax year, loan number along with the parcel or tax id number. This information will help to expedite the process.
  • Please make refund checks payable to the mortgage company. This will help to expedite the processing of refunds. As much as 7-days can be saved by not having to deposit and reissue a new check. Please provide any supporting documentation regarding the account including; owner's name, property address, amount of tax and reason refund.
  • Include the paid receipts where applicable. Some taxing authorities require copies, front and back of cancelled checks.
  • If the lender is to receive refund on more than one parcel, please send one check. Use the loan number when returning duplicate and over payments.
  • Include refund reason/supporting documentation such as: Paid by H.O., Paid by Title Company, Prior delinquency/unpaid taxes, Special Assessment owing, Wrong Amount, or Erroneous Tax ID.
  • Please contact the Regional Service Center for any questions prior to returning a payment, and note those contacts. This includes not only out of balance situations, but missing information including applicable duplicate bill fees or any questions about the payment package.
  • We continuingly strive to reduce the volume of refunds by ensuring payment requirements are followed and by identifying causes and devising solutions to prevent erroneous payments and duplications.
  • We communicate with tax officials to address specific cycle related problems. We are always seeking to streamline this process. One way is to automate the refunds process. If you have the ability to provide the refund information on a disk via a spreadsheet or text format, we can use it to update our system. This will save keying time and allow us to return the refunds to the mortgage companies faster.
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    Issue Reporting and Instructions ^ Top
    Please direct all inquires to the team that services your area.
    RSC News Section ^ Top
    Please check back for future updates.
    		 
       
     
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