2500 Westfield Drive
Suite 102
Elgin, IL 60124

Phone: 800-969-9620, 847-783-7373
Fax: 800-294-5868, 847-531-8121

Coordinates reporting events for: Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, West Virginia, and Wisconsin

 
Contact Information

Refund Section

Issue Reporting and Instructions

RSC News Section

 
 
 
Contact Information ^ Top
Operations Manager:
  800-969-9620   ext. 2319
  503-722-7451  
Customer Service:
  800-969-9620   ext. 2309
Search Department:
  800-969-9620   ext. 2317
Agency Relations and Automation:
  800-421-7861  
  888-542-7100  
  877-443-9641  
  866-411-5331  

Note: Click on a name above to send an email message to individual.
Refund Section ^ Top
All refunds should be sent to:
Refund Dept - FA
CoreLogic R/E Tax Service
PO Box 961250
Ft. Worth, TX 76161-0250

Overnight Mail:
Refunds Mail Code: DFW - 1-3
CoreLogic R/E Tax Service
1 First American Way
Westlake, TX 76262

 
CoreLogic does not require paid receipts unless a paid receipt is required to request a refund.
 
  • Additional information is always very helpful when sending in your refunds. If you can provide any additional information such as the reason for the refund, the tax year, loan number along with the parcel or tax id number. This information will help to expedite the process.
  • Please make refund checks payable to the mortgage company. This will help to expedite the processing of refunds. As much as 7-days can be saved by not having to deposit and reissue a new check. Please provide any supporting documentation regarding the account including; owner's name, property address, amount of tax and reason refund.
  • Include the paid receipts where applicable. Some taxing authorities require copies, front and back of cancelled checks.
  • If the lender is to receive refund on more than one parcel, please send one check. Use the loan number when returning duplicate and over payments.
  • Include refund reason/supporting documentation such as: Paid by H.O., Paid by Title Company, Prior delinquency/unpaid taxes, Special Assessment owing, Wrong Amount, or Erroneous Tax ID.
  • Please contact the Regional Service Center for any questions prior to returning a payment, and note those contacts. This includes not only out of balance situations, but missing information including applicable duplicate bill fees or any questions about the payment package.
  • We continuingly strive to reduce the volume of refunds by ensuring payment requirements are followed and by identifying causes and devising solutions to prevent erroneous payments and duplications.
  • We communicate with tax officials to address specific cycle related problems. We are always seeking to streamline this process. One way is to automate the refunds process. If you have the ability to provide the refund information on a disk via a spreadsheet or text format, we can use it to update our system. This will save keying time and allow us to return the refunds to the mortgage companies faster.
  • Issue Reporting and Instructions ^ Top
    Please direct all inquires to the team that services your area.
    RSC News Section ^ Top
    Please check back for future updates.
     
       
     
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